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Mimi's Express Transport Services

The navy-blue Mimi's Express Transport Service (METS) Ford Transit Connect van, door open to show the logo, phone number, and Lisa Bowden's name, parked outside a historic Charlotte mill building
Our Services

Transportation Built Around Your Needs

Mimi’s Express Transport Services provides non-emergency medical rides, everyday non-medical rides, and package delivery, all door-to-door. Our rides are for people who can walk, use a cane, or use a walker, with a steadying hand whenever it’s needed. Not sure whether we’re the right fit? Call us. We’re happy to talk it through.

Stay on Top of Your Health

Medical Appointment Transportation

Rides to and from the appointments that keep you healthy: primary care, specialists, dialysis, lab work, imaging, physical therapy, dental, eye care, and outpatient procedures. We build in time so you’re never rushed, and we can wait and bring you home.

Primary CareSpecialistsDialysisLab & ImagingPhysical TherapyDental & Eye Care
A modern brick-and-glass medical clinic entrance in Charlotte, with a senior walking toward the covered doorway
A welcoming Charlotte adult day health and senior center entrance with older adults arriving on a landscaped walkway
Never Miss a Day

Adult Day Program & Senior Center Rides

Dependable round trips to adult day health centers, senior centers, and community programs. These schedules matter, so we show up on time, every time.

Adult Day HealthSenior CentersCommunity Programs
Stay Independent

Errands and Everyday Trips

Need a ride to the pharmacy, the grocery store, the bank, the salon, or a family gathering? We help you stay independent and connected.

PharmacyGrocery StoreBankSalonFamily Visits
A senior carrying grocery bags along a Charlotte neighborhood store and pharmacy sidewalk
A sealed insulated medical package and documents on a Charlotte clinic reception counter, ready for courier delivery
Pickup & Drop-Off

Package and Courier Delivery

We deliver packages, documents, and other items across the Charlotte area. Whether it’s a one-time drop-off or a regular run, your delivery gets the same careful handling we give our riders. Call for a quote.

PackagesDocumentsSame-Day RunsOne-Time or Recurring
More Than Curb-to-Curb

Door-Through-Door Assistance

More than curb-to-curb. We help you from inside your home, to the vehicle, and all the way into your destination, then back again.

From Inside Your HomeA Steadying ArmThere and Back
A caregiver steadying an older woman with a cane at the front door of a Charlotte home
Two older friends walking together toward a Charlotte senior center entrance
Travel Together

Companion and Small-Group Rides

Our vehicle seats up to four riders, so friends or neighbors heading to the same place, like the same dialysis center or day program, can travel together.

Up to 4 RidersShared DestinationsFriends & Neighbors
Simple & Transparent

How We Handle Payment

We accept private pay and major credit cards. Payment is clear and simple, and you’ll always know the price before your trip.

Private PayMajor Credit CardsZellePrice Known Up Front
Good to Know

A Note on Accessibility

At this time we provide ambulatory (assisted-walking) transportation and don’t offer wheelchair or stretcher service. If you use a foldable walker or need a steadying arm, we’ve got you. If you need a wheelchair-accessible vehicle, we’re glad to point you toward a provider who can help.

From the doctor's office to the grocery run, one call covers it.