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Mimi's Express Transport Services

Mimi's Express Transport Services blue Ford Transit van with the METS logo, parked in a Charlotte, NC lot.
Charlotte Medical & Senior Transportation

Dependable Rides to Your Appointments and Everyday Needs

Mimi’s Express Transport Services provides safe, door-to-door rides to medical appointments and everyday destinations across Charlotte and Mecklenburg County, backed by more than 30 years of professional driving experience.

About Mimi's Express

Meet Lisa Bowden

Getting to a doctor’s appointment, dialysis session, or adult day program shouldn’t be the hardest part of anyone’s day. Mimi’s Express Transport Services takes that worry off your plate.

I’m Lisa Bowden, and I started this company to do one thing well: get you where you need to be, on time, with a friendly face and a helping hand. I treat every rider the way I’d want my own family treated, and I bring that same care to the packages I deliver. Whether you’re booking for yourself, for a parent across town, or for an important delivery, you’ll know it’s in good hands.

Lisa Bowden, owner and driver of Mimi's Express, smiling beside the open door of her blue METS van
Our Services

What We Do

Medical Appointments

On-time rides to and from doctors, specialists, dialysis, lab work, and outpatient visits.

Adult Day Programs & Senior Centers

Reliable round trips to day programs, senior centers, and community activities.

Errands & Everyday Outings

Trips to the pharmacy, the grocery store, the bank, the salon, or a visit with family.

Package & Courier Delivery

Need something picked up and dropped off? We deliver packages and documents across the Charlotte area with the same care we give our riders.

Why Choose Us

More Than 30 Years Behind the Wheel

I spent 26 years as a professional bus operator and built an excellent driving record over three decades on the road. Safe driving isn’t a slogan here. It’s my career.

Trained and Background-Checked

I keep current certifications in CPR and AED, First Aid, Bloodborne Pathogens, and HIPAA privacy, plus Certified Transport Specialist training. Every driver passes a background check.

Personal, Patient Service

This is an owner-run business. You’re not a number to me. You’re a neighbor, and I take the time to do right by you.

Easy to Reach, Easy to Book

Call or book online in a couple of minutes. We confirm your trip and show up ready.

How It Works

1

Book Your Ride

Call 704-957-0303 or use our online form. Tell us where you’re going and when.

2

We Confirm the Details

You’ll get a confirmation with your pickup time.

3

We Get You There and Back

We arrive on time, help you to and from the door, and make sure you’re settled.

Map of the Mimi's Express service area, centered on Charlotte and covering Mecklenburg County and nearby North Carolina communities within about 45 to 50 miles.
Service Area

Serving Charlotte and Mecklenburg County

We provide rides throughout Charlotte and Mecklenburg County, plus nearby communities within about 45 to 50 miles, including Huntersville, Concord, Matthews, and Gastonia.

Powered by Modern Technology

See Your Ride from Pickup to Drop-Off

Mimi’s Express runs on Duet, a trusted platform built for medical transportation. When your driver heads out, you can open a private tracking link on any phone or computer and follow the vehicle the whole way, at pickup and again on the trip home. Scheduling stays organized, and because Lisa is the one behind the wheel, you can always reach your driver directly.

The Duet platform showing real-time tracking of a Mimi's Express trip across Charlotte, with pickup and drop-off markers and the live vehicle location on the map

Ready to ride?

Booking takes just a few minutes.